Privacy notice

Who is responsible for your information

The Staunton Group Ltd is the controller of personal information covered by this notice. We are a private limited company registered in England and Wales under company number 17070776.

Email: info@thestauntongroup.com

This notice covers the group website at thestauntongroup.uk. A group business may provide a separate privacy notice when it collects information for its own education services.

What information we collect

If you email us, we may receive:

• your name and contact details;
• the organisation you represent;
• the content of your enquiry and our correspondence with you; and
• any other information you choose to provide.

Please avoid including unnecessary information about a child in a general enquiry. If you provide information about a child, we will use it only as needed to route and respond to the enquiry or to meet a safeguarding or legal obligation.

Our website host may process limited technical information, such as an IP address, browser type and request logs, to deliver and protect the website.

How and why we use information

We use personal information to:

• respond to enquiries and direct them to the appropriate group business;
• manage our relationships with prospective partners, suppliers and other contacts;
• take steps requested before entering into a contract;
• keep proportionate records of correspondence; and
• meet legal, regulatory, security and safeguarding obligations.

Our lawful bases are usually our legitimate interests in operating and developing the group and responding to correspondence, steps taken at your request before a contract, and compliance with legal obligations. In limited circumstances, we may rely on consent or vital interests.

We do not use information received through this website for solely automated decision-making or profiling that produces legal or similarly significant effects.

Who we share information with

We do not sell personal information. Where necessary, we may share it with:

• the relevant business within The Staunton Group, so that it can respond to your enquiry;
• trusted providers supporting our website, email, IT and business administration;
• professional advisers, insurers, auditors and financial institutions; and
• regulators, courts, law-enforcement bodies or other parties where the law requires or permits it.

We require service providers acting on our behalf to protect personal information and use it only for the agreed purpose.

International transfers

Some of our service providers may process information outside the United Kingdom. Where this happens, we use providers and safeguards recognised under UK data protection law, such as adequacy regulations or approved contractual protections. You may contact us for more information about the safeguards that apply.

How long we keep information

We normally keep general enquiry correspondence for up to 24 months after the last meaningful contact. We may keep information for longer where it becomes part of a continuing business relationship, contract, safeguarding record, complaint or legal matter, or where law or regulation requires a longer period. Technical logs are retained in line with our website host’s security and operational retention periods.

Your rights

Depending on the circumstances, UK data protection law may give you the right to:

• ask for a copy of your personal information;
• ask us to correct inaccurate or incomplete information;
• ask us to erase or restrict the use of information;
• object to our use of information;
• receive certain information in a portable format; and
• withdraw consent where we rely on consent.

These rights are not absolute and may not apply in every case. To exercise a right, email info@thestauntongroup.com. We may need to confirm your identity before responding.

Cookies and analytics

This website does not currently use analytics, advertising technologies, a contact-form database or non-essential cookies. If this changes, we will update this notice and introduce consent controls where the law requires them.

Questions and complaints

Please contact us first at info@thestauntongroup.com so that we can try to resolve your concern.

You may also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint, by telephone on 0303 123 1113, or by post at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Changes to this notice

We will update this notice when our use of personal information changes. The latest version will always be published on this page.